How to hire our bikes

There are two ways to hire our bikes.

Either download the Linka Go mobile app to hire some of our bikes by the hour from a select number of our partner venues (Penshurst Place, The Spa Valley Railway in Groombridge, Tablehurst Farm in Forest Row or Horam on the Cuckoo Trail) – OR we deliver bikes for the day or longer. 

If booking bikes to be delivered then there is a greater choice of bikes including Mountain Bikes and e bikes as well as kids bikes, child seats and a tag along.

Type of hire

Pay as you go by the hour using the Linka Go mobile app. Just download the app and enter your payment details in advance and then use the app to hire the bike or multiple bikes at one of our venues we have bikes stationed at.

Click here for more details of how to download and use the app.

Minimum hire period

1 hour

How much does it cost?

To rent a bike using the Mobile app costs £5 for the first hour of rental and then £2.50 per 30 mins afterwards.

If you go out for longer than 4 hours, we cap the day rate of £20 (you must return the bike/s by 6pm at the latest). If we spot you go over 4 hours on the pay as you go basis then we will refund you the difference or else we can set a day rate in advance if you reserve the bike/s in advance. To do this please use one of our enquiry forms on the website.

Please note that at the start of your rental the App will look to pre-authorise a standard £30 charge to your credit card. When you end your rental this fee is automatically replaced with the correct amount based on the time you have hired the bike for in the end. This sometimes shows up on online bank statements for a short period.

Locations available from

From late March to mid October we have bikes stationed at the following venues (please be sure to check the venue page though to check they are currently out as they do sometimes need to be brought in for servicing or bad weather):

Penshurst Place and Gardens on the Tudor Trail (Nr Tonbridge, Kent)

The Spa Valley Railway on the Forest Way (Nr Tunbridge Wells, Kent)

Tablehurst Farm on the Forest Way (Forest Row, East Sussex)

Horam on the Cuckoo Trail (Nr Hailsham, East Sussex)

Can you reserve bikes?

Yes, but via the forms on the website only (you are not able to reserve in the app currently)

If you reserve via the website we can also set a day rate for you too. Please give us at least 24 hours notice to facilitate setting a reservation up for you. Note we are unable to set up same day reservations.

To enquire about reserving the bikes, please fill out this form:

Types of bikes available

Aluminium hybrid frame bikes with 21 gears, 26 inch wheels, comfortable saddles, kickstands, puncture resistant tyres and front baskets

Are helmets available?

At certain venues only. They are free to use with our hire bikes.

Can I hire more than one bike?

Yes, you can hire multiple bikes from the same phone and account using the Mobile Phone app. 

Can I just call and pay over the phone?

Unfortunately we cannot take payment on the phone for using the bikes that are fitted with locks designed to be used with the Mobile phone App. We cannot remotely open the locks for you and they need to be accessed via the App. The Mobile app also details our standard terms and conditions which you agree to when hiring bikes through the system.

If you want to hire bikes without using the Mobile app, then we can arrange delivery if we have enough notice and we would ask you to email confirmation of our terms and conditions and pay in advance. Please see the section below on arranging delivery of bikes.

Do you need a mobile phone signal?

Yes, you do need a mobile phone and data signal to be able to rent the bikes and return them at the end of your bike ride. Please also ensure that bluetooth on your phone is turned on.

Whilst it is possible to download the app and register on a data signal we do advise that you do this in advance of your planned trip on wifi at home or alternatively on wifi if available at the venue. Please do not switch between wifi and roaming data on your phone when in the process of signing up as this sometimes causes issues with being able to register on the system.

Whilst out and about on your cycle ride, it is not important to have a mobile signal and you can lock your bike up temporarily using the Mobile App with just a bluetooth connection.

If for some reason you cannot get a mobile signal at the end of your rental we can give you a code for a separate lock at the venue to lock your bikes up securely. We can then resolve things to make sure you are not overcharged.

What happens if my phone runs out of battery?

Please do check how much battery life you have on your phone before you head out for your cycle ride.

If your phone starts to run low on battery then we recommend it is turned off to preserve enough charge to end your rental at the end of your bike ride.

You can also sign-in to your account from any phone that has the Linka Go app downloaded and use that to end your rental if needs. If you do get into difficulty then please find a way to contact us and we will give you the code for a padlock to secure the bike/s and ensure you are not overcharged.

Please note that the system may decline to allow you to rent the bikes if your battery has little charge remaining at the start.

What do I need to register on the app?

You need to enter details such as your name and a valid email address that the system can email you at to validate it is you who is signing up. You also need to enter valid credit card details.

Please note that email on Outlook is not supported by the Linka Go system and so please use another email account if you have one.

Can I adjust the seat height?

Yes, you can adjust the seat height by opening the quick release clasp where the seat post meets the bike frame, raising or lowing the post and then re-securing the clasp.

Can you pick the bike up at one location and drop it at another?

No – you need to return the bike back to the place you started to end your rental.

Type of hire

Pre-agreed delivery and collection of bikes

Minimum hire period

1 day

Can you hire them using the Linka Go mobile app?

No – enquiries are taken through the website. We will then confirm availability and send you a quote and invoice to pay in advance to secure your booking.

Locations available from

We can deliver to all of our partner venues – see here for a list of all venues

Plus we often deliver to stations.

Or places you are staying, live or just looking to explore for the day.

Types of bikes available

Hybrid bikes as per the app and/or

Mountain bikes

e-bikes: with Bosch mid drive motors (min height 5’4″, min age 21 or 16 if accompanied by adult over 21)

e-bikes: converted hybrid bikes with front wheel motor (min age 21 or 16 if accompanied by adult over 21)

Tag alongs added

Child seats added

Bespoke accessories such as lights, panniers and mudguards etc

Is there a delivery charge?

We do sometimes need to ask for a delivery and collection charge depending on where you want the bikes and how many you want delivered. We are local to Tunbridge Wells and so often waive a delivery fee when delivering locally such as to Groombridge or Penshurst.

Where do we deliver to?

We are based near Tunbridge Wells and try and offer delivery where we can throughout West Kent & East Sussex. The further away from Tunbridge Wells, then the more notice the better and the longer or larger the order, the more likely we will be able to facilitate things for you. Please note delivery charges will apply based on how far away you are. 

What size bikes should you choose?

If you want some more guidance on what frame size is suitable for you then please just download our pdf frame size guide – Frame size guide

Are helmets available?

Yes, helmets are included as part of the hire price at no additional cost.

Can you pick the bike up at one location and drop it at another?

Yes, if arranged / agreed in advance of the hire when quoted.

Can you reserve bikes?

Yes, via the website form. The booking is agreed and paid for in advance if we have availability. Please give us at least 48 hours notice. We also get very busy in peak season and so please give as much notice as you can.

To enquire about ordering some bikes to be delivered then please fill in and submit this form:

Types of bikes we hire & pricing

As a guide, we have 4 tiers of pricing dependent on the type of bike you want to hire: (note further significant discounts apply when hiring for multiple days or a week)

Adult & Child hybrid frame bikes – (available for app hire or delivery) = £20 per day 

Mountain bikesavailable for delivery only = £25 per day

Converted front wheel drive hybrid e-bike (for delivery only) = £45 per day (Must be 21 years old or min 16 if accompanied by adult over 21 years old)

Mid Drive e-bike (hybrid with front suspension available for delivery only) = £60 per day (Must be 5’4″ or taller, 21 years old or min 16 if accompanied by adult over 21 years old)

Full details of pricing including if available for hourly hire (app only hires) and longer term rentals are included in the bike details below.

Type of bike: Hybrid (suitable for light trails and road cycling)

Spec: Aluminium hybrid frame, 21 gears, 26″ puncture resistant tyres (Dawes bikes) or 27.5″ tyres (Carrera bikes), comfort saddle, kickstand, front basket.   

Availability: Available at certain venues to hire through the app by the hour or for delivery (day hires or longer).

Suitability: Suits approx age 12+ and adults with three sizes of frame available.

Price: £5 per hour (app based hire) or delivery = £20 for the day, £10 for subsequent days, £50 weekly rate. (Note we can set a capped day rate for hiring through the app if you reserve the bikes through the website and we arrange on your behalf).

Type of bike: Hybrid (suitable for light trails and road cycling)

Spec: Aluminium hybrid 14″ frame, 21 gears, 24″ tyres & kickstand   

Availability: Available at certain venues to hire through the app by the hour or for delivery (day hires or longer).

Suitability: Suits approx age 8-11. 

Price: £5 per hour (app based hire) or delivery = £20 for the day, £10 for subsequent days, £50 weekly rate. (Note we can set a capped day rate for hiring through the app if you reserve the bikes through the website and we arrange on your behalf).

Type of bike: Forme Curbar mountain bike – hardtail with front suspension

Spec: Aluminium frame, 18 gears (2×9), 29″ tyres & kickstand   

Availability: Available only for delivery (day hires or longer).

Suitability: Suits ages approx 14+ and adults 

Price: £25 for the day, £15 for subsequent days, £70 weekly rate.

Type of bike:  E bike – Forme Hybrid low step frame with Bosch mid drive torque assist motor 

Spec: Aluminium frame, 18 gears (2×9), 700c tyres, front suspension, kickstand, mudguards. lights and pannier rack. 400WH battery with max range up to 70 miles.   

Availability: Available only for delivery (day hires or longer).

Suitability: Must be 5’4″ or taller for smallest frame. 21 years old (or min 16 if accompanied by adult over 21 years old)

Price: £60 for the day, £30 for subsequent days, £180 for week hire.

Type of bike:  Dawes Unisex hybrid frame with front wheel motor

Spec: Aluminium frame, 21 gears, kickstand, comfortable saddle, front basket & battery with range approx 20 miles.   

Availability: Available only for delivery (day hires or longer).

Suitability: Must be 21 years old (or min 16 if accompanied by adult over 21 years old)

Price: £45 for the day (day hires only)

Reserve or order bikes to hire

  • Please note day hire prices are based from 10am to 5pm unless hiring bikes for multiple days.
  • There are two ways to hire our bikes – see the forms needed to enquire about each below:

Reserving bikes using the Linka Go app (bikes stationed at venues only)

Dawes aluminium hybrid adult (12+) frame bikes only. (Please note child seats, other attachments or other types of bike are only available for delivery orders).

Please use the form below if you are looking to enquire about reserving bikes to hire through the Linka Go mobile app from one of our venues. The day rate for hiring a bike is £20 each. We can only set reservations to hire the bikes by the hour if looking to set off before 11am.

Once we get your request we can check availability and get back to you. Please give us at least 24hours notice when looking to make a reservation.

To set up the reservation you need you to first download the Linka Go app, register and then enter your payment card details and so we can see you in our reservation system to set things up for you.

Reserving bikes for day hires or longer to be delivered. Please allow at least 48 hours notice or longer in Peak season.

All types of bikes listed above available including child seats and a tag along if required.

Please fill in the form below and we will get back to you with availability and a quote:

Pre-arrange a drop off

Highly recommend Countrybike. Tim the owner alongside wife Suzy were top notch. Nothing too small a problem, so fantastically enthusiastic about encouraging us to enjoy the outside on their fantastic bikes. We cycled from Crowborough to Pooh Corner along Forest Way Cycle Route 21. Personal service, great bikes & definitely will use them again.

Melanie E, - 5 star review on Facebook