Just click on either of the links depending if you use an iPhone or Android device to take you to the relevant App to download:

To rent a bike using the Mobile app costs £5 for the first hour of rental and then £2.50 per 30 mins afterwards.

If you go out for longer than 4 hours, we cap the day rate of £20 (you must return the bike/s by 6pm at the latest). If we spot you go over 4 hours on the pay as you go basis then we will refund you the difference or else we can set a day rate in advance if you reserve the bike/s in advance. To do this please use one of our enquiry forms on the website.

Please note that at the start of your rental the App will look to pre-authorise a standard £30 charge to your credit card. When you end your rental this fee is automatically replaced with the correct amount based on the time you have hired the bike for in the end. This sometimes shows up on online bank statements for a day or so as ‘pending’ before it disappears.

(You just need to do this once and it will take about 5 minutes)

• Download the Mobile app ‘Linka Go’ from either Google Play or the App Store
• We recommend this is done at home or on wifi before visiting the venue to hire the bikes if possible
• Register an account using your email address. Note you will need to validate the email address as part of the process (please also note that the system does not work with Outlook email addresses)
• Carefully read the terms and conditions
• Add valid credit card details to the app

• Check over the bike or bikes you plan to take out 
• If you spot any problems with any of the bikes then don’t hire them and email us at hello@countrybike.co.uk to let us know
• Make sure you choose a bike that has the right size frame for you (sizes are shown on the bike)

(takes about 30 seconds)

• Make sure you have a good signal to your phone or else join local wifi if available
• Make sure none of the spokes of the front wheel are touching the shackle of the lock
• Press the button on the right hand side of the lock to wake it up
• Open up the Linka Go app on your phone
• Click on the ‘Select bike’ button
• Scan the QR code or enter the 4 digit number of the bike found in the basket 
• The lock on the bike should now open
• To add an additional bike to your rental then simply click on the ‘+’ button next to your current bike number in the centre of the App screen and repeat the scanning a QR code or entering a bike number process
• Please make sure to recheck the bike before heading off. If you spot any problems then please return the bike to the bike post, re-lock it and then email us to let us know. We will make sure you are refunded for any charges the app assumes to make for your rental of that bike
• You are all set – your countryside awaits…

• Return the bikes back to the original venue / bike stands that you hired them from 
• Ensure your phone is switched on, mobile data and bluetooth are both enabled and that you have a mobile signal
• If you do not have a mobile data signal then please use local wifi if possible as internet connection is needed to end your rental
• If you are unable to connect to the internet then please use the ‘Pause Rental’ function on the Mobile app to re-lock the bike and email us at hello@countrybike.co.uk to let us know. We can end your rental remotely and ensure you are only charged the correct amount

• Hook the lock at the front of the bike over the U-bolt which is attached to the bike post
• Turn the wheel slightly if needed to ensure that the shackle of the lock will not hit a spoke when it closes 

• Open up the Mobile app and click the ‘End Rental’ button. This will close the lock of the bike the app is currently talking to (shown by the bike number in the bottom centre of the screen)
• Ensure the shackle of the lock closes fully and is not caught by a spoke
• If you have hired more than one bike, then repeat the process until all the bikes are re-locked
• Once all bikes have been returned then the app will give you a summary of the distance you travelled, the calories you should have burned and the overall fee for the rental
• We hope you had a good time. Please do let us know how it went. You can leave reviews on Facebook or Instagram @wearecountrybike or on Google maps where you see the Countrybike tag. Likewise, please email us at hello@countrybike.co.uk. We are a family owned business and keen to do everything we can to offer a great service and keep improving as we go

We dedicate a webpage for every venue that we have bikes stationed at. The exact locations you can find our bikes at for each of these locations are detailed on those pages. Just click on the image below to be taken to a page that lists all of our partner venues.

Each venue has a different number of bikes stationed at it. The number of bikes and the different size frames available at each location is listed on the webpage dedicated to each of our partner venues. In addition, you can use the mobile app to see how many bikes are currently available to rent at each location.

Click here to see a list of our partner venues and their webpages

If you want some more guidance on what frame size is suitable for you then please just download our pdf frame size guide – Frame size guide

Note: the number and sizes of each of the bikes normally stationed at each venue are shown on the venue webpage – click here for a list of our partner venues an links to their pages

Pending availability, we can also deliver extra adult bikes as well as children’s 14 inch frame bikes in advance of your visit. To enquire about this service, please email hello@countrybike.co.uk. We have have baby seats and a tag along too.

We do ask you give us at least 24 hours notice (the more the better) to try and plan things if you need extra bikes delivered to a venue. Please note we may ask for a delivery fee depending on the numbers and sizes of bike required.

For more details about our bikes see our bike page.

Most of our partner venues unfortunately only have enough space to support parking the bikes that are usually stationed there. It is therefore important that you start and end your rental from the same location like you would normally do with a traditional bike hire business.

However, if you email us in advance with your plans, we can see what we can do to accommodate things if we can – hello@countrybike.co.uk.

In addition, you can lock your bike up at any time and in any location using the Mobile App using the ‘Pause Rental’ function. This is designed to allow you to take a break and the bike remains rented to you preventing other people turning up and renting it whilst you are out and about. You can only end your rental though by returning it to one of the designated venues you hired it from.

Basic helmets are available at a number of our venues free of charge when renting one or more of our bikes. For details of where to pick them up from, then please look at the webpage dedicated to the venue you are hiring the bikes from. For a list of venues and links to their pages please click here.

We just ask the bikes are returned and locked up during daylight hours as the bikes do not have lights on for cycling in the dark.