Bike delivery & collection service

We are keeping our bike delivery and collection service running for the time being. This is as we can ensure that the bikes we deliver have been thoroughly sanitised before and after being used.

It is so important for health and wellbeing that we all take time to exercise either individually or as a family unit. Many of the local trails such as the Cuckoo Trail, The Forest Way and Tudor Trail might offer the perfect respite and the ability to get out for some fresh air….as long as we all strictly observe social distancing rules.

Our day hire rates need to remain the same although we are removing delivery charges on day hires (within a 10 mile radius of Tunbridge Wells) and we are currently offering a 50%+ discount if hiring one or more bikes for 7 days or longer (£35 a week). That way, if you want a bike for general exercise over this period and don’t have one, you can hire one through us at vastly reduced rates. We will offer even further discounts for long-term hires if you work for the NHS and will give you 50% off our single day hire rate too. Just get in touch.

Please be aware we will need to avoid personal contact on delivery and collection and we will need advance notice (please give us at least 48 hours) to plan things in but get in touch if interested and we will see how we can help. The best way to contact us is through the form on this page.

Please do stay active but stay safe.

Pre-arrange a drop off

Highly recommend Countrybike. Tim the owner alongside wife Suzy were top notch. Nothing too small a problem, so fantastically enthusiastic about encouraging us to enjoy the outside on their fantastic bikes. We cycled from Crowborough to Pooh Corner along Forest Way Cycle Route 21. Personal service, great bikes & definitely will use them again.

Melanie E, - 5 star review on Facebook - 3rd August 18

Want to pre-arrange a drop off of extra bikes? On top of the bikes already situated at our various partner locations, Countrybike can also drop off additional bikes if you are wanting to hire the bikes for a full day. This way you can be sure to have enough bikes if you are in a group. You can also benefit from cheaper deals too when renting our bikes for the whole day. Why not escape for the day with Countrybike bikes. Your countryside awaits…

Our fee for one or two bikes for a day hire is £20 inc VAT per bike

Our fee for hiring 3 or more bikes for a day hire is £15 inc VAT per bike

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Longer term rentals

Renting more than a day ad

Countrybike was exactly the service we were looking for during our family holidays. Tim delivered perfectly sized bikes, helmets and locks at our holiday rental. The bikes were ideal for rides in the countryside. Great service!

Jerome P, 5 star Facebook review - 26th July 18

Staying locally and want to hire bikes for more than a day? We can do that too. We do great rates when hiring the bikes for multiple days. 

Our fee per bike for an extra day hire is £10 inc VAT

(£20 for the first day and then £10 for every day extra)

We do children’s bikes too. We want to make your visit to the area as easy and enjoyable as possible. 

How to order bikes

FAQs 

Please do give us at least 1 or more working days notice to try and plan things for you. The more advance warning you give us, the more likely it is we will be able to support your request!

Step 1:

Email us at hello@countrybike.co.uk with the following information:

  • Your name and a contact telephone number
  • Where you would like to have the bikes delivered and picked up from
  • How long you would like to rent the bikes for
  • If you need bike helmets
  • The sizes of bikes that you want to hire – please download the pdf guide if needed for more information – Frame size guide 19

Step 2:

Once we have all the details above we will email you a proforma quote along with our standard terms and conditions.

Step 3:

If you wish to progress with the reservation, then we would require you to confirm in email that you are okay with the details in the quote and that you have agreed to our standard terms. We also then need to take details of a valid credit card to take payment in advance of delivery.

Step 4:

Once we have taken payment, we will email you to confirm it has been taken and that your reservation is confirmed.

We do sometimes need to ask for a delivery and collection charge depending on where you want the bikes and how many you want delivered.

As a rule of thumb we can normally offer free delivery if within 5 miles of Tunbridge Wells and if for four or less bikes. We will normally ask for a delivery fee if further afield or we need to use a trailer to transport multiple bikes.

We are based near Tunbridge Wells and try and offer delivery where we can throughout Kent & East Sussex. The further away from Tunbridge Wells, the more notice the better.

If you want some more guidance on what frame size is suitable for you then please just download our pdf frame size guide – Frame size guide

Note: the number and sizes of each of the bikes normally stationed at each venue are shown on the venue webpage – click here for a list of our partner venues an links to their pages

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Enquiry form

To enquire about ordering bikes, please just fill out the form below: